PikPak Logistics.
A logistics control plane that unifies orders, carriers, and warehouses — automating fulfillment routing, improving on-time delivery, and reducing shipping costs across every channel.
The Chaos.
Orders poured in from Shopify, Amazon, WooCommerce, and the web store, but fulfillment was a manual scramble across carrier portals, warehouse emails, and spreadsheets.
Rates were shopped by hand, the cheapest option was often missed, and with no live visibility, delivery SLAs slipped and support tickets piled up.
The System.
We built PikPak — a single logistics control plane that ingests orders from every channel, auto-selects the optimal carrier and rate, and generates labels in one click.
Multi-warehouse routing picks the closest stock and real-time tracking surfaces exceptions before they become problems — all powered by event-driven webhooks, serverless Lambda functions, and a Svelte control panel backed by Supabase.
The Stack.
From order to doorstep.
Execution Process.
01. Order & Carrier Mapping
Connected every sales channel and carrier account, then modeled the order-to-fulfillment flow and SLA rules across warehouses.
02. Coordination Engine
Built the rate-shopping and routing engine that auto-selects the optimal carrier and warehouse for each order, with one-click label generation.
03. Tracking & Exceptions
Added real-time shipment tracking and an exceptions queue that flags delays, address issues, and holds before they breach SLAs.
04. Analytics & Rollout
Shipped spend, savings, and on-time analytics, then rolled out across all channels — cutting shipping costs 32% and speeding fulfillment 5x.
Turn Complexity Into Advantage.
If your data is scattered, your systems don't talk, or your AI roadmap is stuck in prototype mode, we'll help you identify the fastest path to a production system that pays for itself. Free architecture review included.
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